Responsible Gaming

    Gaming Should Be Entertainment

    At Goldbet, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means.

    Remember: The house always has an edge. Never gamble with money you cannot afford to lose.

    Age Verification

    Online gaming at Goldbet is strictly for individuals who are 18 years of age or older, or the legal age of majority as defined by the laws of India.

    We are committed to preventing underage gambling. If you are below the legal age, please do not participate in any gaming activities on our platform.

    Warning Signs of Problem Gambling

    If you recognize any of the following signs in your gaming behavior, you may be developing a gambling problem:

    • Spending more time and money on gaming than intended
    • Constantly thinking about gaming or previous gaming sessions
    • Gaming to escape stress, anxiety, depression, or other negative emotions
    • Chasing losses by continuing to play to recover money lost
    • Hiding gaming activities or lying to family and friends about the amount you gamble
    • Borrowing money or using credit to fund gaming activities
    • Experiencing relationship problems due to gaming
    • Neglecting work, school, or personal responsibilities
    • Feeling irritable or anxious when unable to game
    • Unsuccessful attempts to reduce or stop gaming

    If you recognize any of these signs, please seek help immediately.

    Self-Help Tools & Player Protection

    Goldbet provides several tools to help you maintain control of your gaming:

    Deposit Limits

    Set a maximum amount you are willing to deposit within a specific period (daily, weekly, or monthly). Once the limit is reached, no further deposits will be allowed.

    Loss Limits

    Set a maximum amount you are willing to lose. Gaming will be restricted once this limit is reached for the specified period.

    Reality Checks

    Enable regular pop-up reminders during gaming sessions to check how long you have been playing and how much you have wagered.

    Self-Exclusion

    Temporarily or permanently exclude yourself from your account. During the self-exclusion period, you will not be able to access the platform or place any bets.

    To access these tools, log into your account and navigate to the Responsible Gaming settings, or contact our customer support team.

    Support Organizations & Resources

    If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations offering confidential support:

    India

    All India Gaming Federation (AIGF)

    For information on responsible gaming practices and industry standards in India.

    India - Mental Health & Counseling

    AASRA - All India Suicide Prevention Help Line
    Phone: +91-22-2754 6669
    Available 24/7 for emotional support and crisis intervention.

    United Kingdom

    GamCare
    Website: www.gamcare.org.uk
    Free, confidential support and information about problem gambling.

    GamStop
    Website: www.gamstop.co.uk
    National self-exclusion scheme for online gambling.

    Australia

    Gambling Help Online
    Website: www.gamblinghelponline.org.au
    Counseling services and self-help resources.

    Canada

    Responsible Gambling Council
    Website: www.responsiblegambling.org
    Education and treatment resources for problem gambling.

    United States

    National Council on Problem Gambling
    Website: www.ncpgambling.org
    National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)
    Available 24/7, free and confidential.

    Germany

    Bundeszentrale für gesundheitliche Aufklärung (BZgA)
    Website: www.bzga.de
    Information and prevention services for problem gambling.

    If You Need Help

    Do not wait. Seeking help is a sign of strength, not weakness.

    If you believe you have a gambling problem or are concerned about your gaming habits, please:

    • Contact one of the support organizations listed above
    • Reach out to a trusted family member or friend
    • Speak with a mental health professional or counselor
    • Use the self-exclusion and self-help tools available on your account

    Goldbet is committed to responsible gaming and player protection. We support all efforts to prevent and treat problem gambling.